CONTACTING DUBAI SMART GOVERNMENT

It has been Dubai's distinguishing feature to follow an ‘open door’ culture when it comes to facilitating interaction between the Ruler, his government and members of society. The Rulers’ Courts and Majlis used to be the preferred venues frequented by those who needed help and aid. However, with increased demand and the unprecedented population growth, the government has also opened other innovative channels of communication, without abandoning the emirate’s noble culture of listening to the people and satisfying their needs. Communicating with Dubai Government Dubai Government officials are rightly proud of their achievements in opening online channels for boosting and streamlining charitable activities. In fact, online activity has now overtaken the conventional manual procedures. Dubai is perhaps one of a few cities of the world where an ordinary man can get online access to any official, right from the topmost person in the hierarchy, the Ruler of the emirate, to any government official.   Meeting with Dubai Courts Director General As part of its transparency and to create awareness of Dubai’s legal system, Dubai Courts has a monthly free guided tour for any citizen, resident or visitor to Dubai. Called 'Twitter Visit', the tours take place on the final Wednesday of every month. The tour lasts about two hours and is in Arabic though translations in English or other languages can be made available. The tour includes a visit through the courts, videos, meeting with the Director General of Dubai Courts and with an actual judge. To register for a tour, email pr@dc.gov.ae, follow & tweet on @DubaiCourts, visit the court in person to register, or call Dubai Courts on 04-3030680 during office hours.   Contact UAE Prime Minister, HH Sheikh Mohammed - Official Prime Minister website Connect with HH Sheikh Mohammed on Facebook – Facebook Contact HH Sheikh Mohammed through email on personal website – sheikhmohammed.com Contact Commander-in-chief of Dubai Police - Dubai Police Commander-in-chief website Contact the unified customer service centre of Dubai Government – Dubai Smart Government Inquire about government transactions via SMS – Dubai Smart Government Access the official portal of Dubai Government through your mobile phone - Dubai Smart Government File a complaint against a government organization – eComplain system Submit your suggestions and notifications to Dubai Municipality’s “Have Your Say” programme – Dubai Municipality Report road violations and notifications through “madinati’ scheme – Roads & Transport Authority Submit ideas and suggestions to improve road services through “Fikrati” scheme – Roads & Transport Authority Participate in Dubai Award for Sustainable Transport – Roads & Transport Authority Submit ideas and suggestions to develop tourist services– Department of Tourism and Commerce Marketing Suggest a creative idea to develop the work of Public Prosecution – Public Prosecution Inquiries and suggestions to develop Dubai Customs' services - Dubai Customs Dubai Strategic Plan- Dubai Smart Government Free monthly guided tour Tweeter visit to Dubai Courts – Dubai Courts